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Fanny Mercedes Abata Checa
Febe Paola Pullupaxi Tamayo

During the pandemic, the Ministry of Education implemented virtual teaching strategies using digital platforms and applications. WhatsApp emerged as a tool to support English language instruction in virtual classes. This study aimed to explore teachers' perceptions regarding the use of WhatsApp for teaching English as a foreign language. A qualitative methodology with a descriptive and case study design was employed, collecting data through a non-structured interview with two English teachers. Findings from a Bachelor's degree project revealed that WhatsApp was primarily utilized for providing task feedback, sharing assignments and resources, and facilitating communication with students and parents. The most practiced skills were writing, reading, and pronunciation. However, it was concluded that while WhatsApp enabled quick communication, its effectiveness as an educational tool for teaching English was limited due to teachers' lack of training in leveraging WhatsApp for pedagogical purposes.

Durante la pandemia, el Ministerio de Educación implementó estrategias de enseñanza virtual utilizando plataformas digitales y aplicaciones. WhatsApp surgió como una herramienta para apoyar la enseñanza del idioma inglés en clases virtuales. Este estudio tuvo como objetivo explorar las percepciones de los docentes sobre el uso de WhatsApp para la enseñanza del inglés como lengua extranjera. Se empleó una metodología cualitativa con un diseño descriptivo y de estudio de caso, recolectando datos a través de una entrevista no estructurada con dos docentes de inglés. Los hallazgos, derivados de un proyecto de grado, revelaron que WhatsApp se utilizó principalmente para proporcionar retroalimentación de tareas, compartir actividades y recursos, y facilitar la comunicación con estudiantes y padres. Las habilidades más practicadas fueron la escritura, la lectura y la pronunciación. Sin embargo, se concluyó que, aunque WhatsApp permitió una comunicación rápida, su efectividad como herramienta educativa para enseñar inglés fue limitada debido a la falta de capacitación de los docentes en el uso pedagógico de WhatsApp.

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Abata Checa, F. M., & Pullupaxi Tamayo, F. P. (2024). Uso de WhatsApp en la enseñanza del inglés durante la pandemia: Estudio de caso. Horizontes. Revista De Investigación En Ciencias De La Educación, 8(35), 2046–2055. https://doi.org/10.33996/revistahorizontes.v8i35.850
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